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Preface, xiii
Chapter 1. Introduction, 1
1.1. INFORMATION AND COMMUNICATION, 2
1.2. DATA COMMUNICATIONS AND NETWORKING FOR TODAY'S ENTERPRISE, 3
1.3. THE NATURE OF BUSINESS INFORMATION REQUIREMENTS, 7
1.4. DISTRIBUTED DATA PROCESSING, 9
1.5. THE INTERNET AND DISTRIBUTED APPLICATIONS, 9
1.6. NETWORKS, 11
1.7. THE TRANSMISSION OF INFORMATION, 16
1.8. MANAGEMENT ISSUES, 18
1.9. STANDARDS, 19
1.10. INTERNET RESOURCES, 19
1.11. USEFUL PUBLICATIONS, 20
1.12. REVIEW QUESTIONS, 22
APPENDIX 1A PREFIXES FOR NUMERICAL UNITS, 22
Part One. Requirements, 24
Chapter 2. BUSINESS INFORMATION, 25
2.1. AUDIO, 27
2.2. DATA, 28
2.3. IMAGE, 30
2.4. VIDEO, 33
2.5. PERFORMANCE MEASURES, 34
2.6. SUMMARY, 40
2.7. RECOMMENDED READING AND WEB SITES, 41
2.8. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 41
Chapter 3. Distributed Data Processing, 45
3.1. CENTRALIZED VERSUS DISTRIBUTED PROCESSING, 47
3.2. FORMS OF DISTRIBUTED DATA PROCESSING, 56
3.3. DISTRIBUTED DATA, 58
3.4. NETWORKING IMPLICATIONS OF DDP, 63
3.5. SUMMARY, 65
3.6. RECOMMENDED READING, 65
3.7. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 68
Case Study I:. MasterCard International, 71
Discussion Points, 73
Part Two. The Internet and Distributed Applications, 74
Chapter 4. The Internet, 76
4.1. INTERNET HISTORY, 77
4.2. INTERNET ARCHITECTURE, 83
4.3. INTERNET DOMAINS, 87
4.4. SUMMARY, 93
4.5. RECOMMENDED READING AND WEB SITES, 93
4.6. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 93
Chapter 5. TCP/IP and OSI, 97
5.1. A SIMPLE PROTOCOL ARCHITECTURE, 99
5.2. THE TCP/IP PROTOCOL ARCHITECTURE, 106
5.3. INTERNETWORKING, 113
5.4. TCP AND IP DETAILS, 116
5.5. THE OSI PROTOCOL ARCHITECTURE, 122
5.6. SUMMARY, 127
5.7. RECOMMENDED READING AND WEB SITES, 127
5.8. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 127
APPENDIX 5A THE TRIVIAL FILE TRANSFER PROTOCOL, 130
Case Study II:. Florida Department of Management Services, 135
The IP Infrastructure, 135
The Applications, 137
Intranet and Internet Applications, 138
Discussion Points, 139
Chapter 6. Internet-Based Applications, 140
6.1. ELECTRONIC MAIL AND SMTP, 142
6.2. WEB ACCESS AND HTTP, 155
6.3. INTERNET TELEPHONY AND SIP, 160
6.4. SUMMARY, 171
6.5. RECOMMENDED READING AND WEB SITES, 172
6.6. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 173
Chapter 7. Client/Server and Intranet Computing, 175
7.1. THE GROWTH OF CLIENT/SERVER COMPUTING, 176
7.2. CLIENT/SERVER APPLICATIONS, 180
7.3. MIDDLEWARE, 186
7.4. INTRANETS, 193
7.5. EXTRANETS, 197
7.6. SUMMARY, 201
7.7. RECOMMENDED READING AND WEB SITES, 201
7.8. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 202
Case Study III:. ING Life, 205
Discussion Questions, 207
Chapter 8. Internet Operation, 208
8.1. INTERNET ADDRESSING, 209
8.2. INTERNET ROUTING PROTOCOLS, 212
8.3. THE NEED FOR SPEED AND QUALITY OF SERVICE, 219
8.4. DIFFERENTIATED SERVICES, 224
8.5. SUMMARY, 232
8.6. RECOMMENDED READING, 233
8.7. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 234
Part Three. Local Area Networks, 236
Chapter 9. LAN Architecture and Protocols, 238
9.1. BACKGROUND, 239
9.2. LAN CONFIGURATION, 243
9.3. GUIDED TRANSMISSION MEDIA, 245
9.4. LAN PROTOCOL ARCHITECTURE, 254
9.5. SUMMARY, 260
9.6. RECOMMENDED READING AND WEB SITES, 261
9.7. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 261
APPENDIX 9A DECIBELS AND SIGNAL STRENGTH, 263
Chapter 10. Ethernet and Fibre Channel, 266
10.1. THE EMERGENCE OF HIGH-SPEED LANS, 268
10.2. TRADITIONAL ETHERNET, 269
10.3. BRIDGES, HUBS, AND SWITCHES, 273
10.4. HIGH-SPEED ETHERNET, 279
10.5. FIBRE CHANNEL, 285
10.6. SUMMARY, 291
10.7. RECOMMENDED READING AND WEB SITES, 292
10.8. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 293
Case Study IV:. Carlson Companies, 295
Storage Requirements, 295
Solution Concept, 296
The Carlson SAN, 296
Discussion Questions, 297
Chapter 11. Wireless LANs, 298
11.1. OVERVIEW, 299
11.2. IEEE 802.11 WIRELESS LAN STANDARD, 304
11.3. BLUETOOTH, 310
11.4. SUMMARY, 317
11.5. RECOMMENDED READING AND WEB SITES, 317
11.6. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 318
Case Study V:. St. Luke's Episcopal Hospital, 320
Original WLAN, 320
Enhanced LAN, 321
Discussion Questions, 322
Part Four. Wide Area Networks, 323
Chapter 12. Circuit Switching and Packet Switching, 325
12.1. SWITCHING TECHNIQUES, 326
12.2. CIRCUIT-SWITCHING NETWORKS, 328
12.3. PACKET-SWITCHING NETWORKS, 335
12.4. TRADITIONAL WIDE AREA NETWORK ALTERNATIVES, 341
12.5. SUMMARY, 348
12.6. RECOMMENDED READING AND WEB SITES, 348
12.7. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 349
Case Study VI:. Staten Island University Hospital, 351
Discussion Questions, 353
Chapter 13. Frame Relay and ATM, 354
13.1. WIDE AREA NETWORKING ALTERNATIVES, 356
13.2. FRAME RELAY, 360
13.3. ASYNCHRONOUS TRANSFER MODE (ATM), 367
13.4. SUMMARY, 376
13.5. RECOMMENDED READING AND WEB SITES, 376
13.6. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 377
Case Study VII:. Olsten Staffing Services, 380
Discussion Questions, 381
Case Study VIII:. Guardian Life Insurance, 382
Discussion Questions, 385
Chapter 14. Wireless WANs, 386
14.1. CELLULAR WIRELESS NETWORKS, 388
14.2. MULTIPLE ACCESS, 395
14.3. THIRD-GENERATION WIRELESS COMMUNICATION, 400
14.4. SATELLITE COMMUNICATIONS, 403
14.5. SUMMARY, 411
14.6. RECOMMENDED READING AND WEB SITES, 411
14.7. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 412
Case Study IX:. Choice Hotels International, 415
Discussion Questions, 417
Part Five. Data Communications, 417
Chapter 15. Data Transmission, 420
15.1. SIGNALS FOR CONVEYING INFORMATION, 421
15.2. TRANSMISSION IMPAIRMENTS AND CHANNEL CAPACITY, 430
15.3. SUMMARY, 438
15.4. RECOMMENDED READING, 438
Chapter 16. Data Communication Fundamentals, 441
16.1. ANALOG AND DIGITAL DATA COMMUNICATIONS, 442
16.2. DATA ENCODING TECHNIQUES, 446
16.3. ASYNCHRONOUS AND SYNCHRONOUS TRANSMISSION, 455
16.4. ERROR DETECTION, 459
16.5. SUMMARY, 462
16.6. RECOMMENDED READING AND WEB SITES, 463
16.7. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 463
Chapter 17. Data Link Control and Multiplexing, 466
17.1. FLOW CONTROL AND ERROR CONTROL, 468
17.2. HIGH-LEVEL DATA LINK CONTROL, 470
17.3. MOTIVATION FOR MULTIPLEXING, 475
17.4. FREQUENCY DIVISION MULTIPLEXING, 476
17.5. SYNCHRONOUS TIME DIVISION MULTIPLEXING, 483
17.6. SUMMARY, 490
17.7. RECOMMENDED READING AND WEB SITES, 490
17.8. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 490
Case Study X:. Haukeland University Hospital, 493
Discussion Questions, 495
Part Six. Management Issues, 496
Chapter 18. Network Security, 498
18.1. SECURITY REQUIREMENTS AND ATTACKS, 500
18.2. CONFIDENTIALITY WITH SYMMETRIC ENCRYPTION, 501
18.3. MESSAGE AUTHENTICATION AND HASH FUNCTIONS, 510
18.4. PUBLIC-KEY ENCRYPTION AND DIGITAL SIGNATURES, 515
18.5. VIRTUAL PRIVATE NETWORKS AND IPSEC, 522
18.6. SUMMARY, 529
18.7. RECOMMENDED READING AND WEB SITES, 530
18.8. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 531
Case Study XI:. The Hacker in All of Us, 534
Day 1: Finding the Goods, 534
Day 2: The NT Root Dance, 535
Day 3: Capturing the Unix Flag, 536
Discussion Points, 538
Chapter 19. Network Management, 539
19.1. NETWORK MANAGEMENT REQUIREMENTS, 541
19.2. NETWORK MANAGEMENT SYSTEMS, 544
19.3. SIMPLE NETWORK MANAGEMENT PROTOCOL (SNMP), 546
19.4. RECOMMENDED READING AND WEB SITES, 557
19.5. KEY TERMS, REVIEW QUESTIONS, AND PROBLEMS, 558
Glossary, 559
References, 566
ABBREVIATIONS, 567
Acronyms, 572a
THE WILLIAM STALLINGS BOOKS ON COMPUTER AND DATA COMMUNICATIONS TECHNOLOGY, 572b
Index, I-1-1

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