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ISBN-13 9780133040531ISBN-10 0133040534
ISBN-10 013304050XISBN-13 9780133040500
Author(s): Gene E. Fusch; Richard C. Gillespie
Publisher: FT Press
Copyright year: © 2012 Pages: 224

Imagine an organization where people strive for continuous improvement, communicate clearly and honestly, freely share information, respect their colleagues and leaders, make a difference -- and achieve truly extraordinary levels of performance, even in tough times. Using this book's powerful Work/Life Approach, leaders can build those organizations. Performance consultants Dr. Gene Fusch and Richard Gillespie offer a step-by-step blueprint for developing a true performance culture, where people bring a relentless focus and selfless collaboration to bear on the organization's most fundamental goals. A Practical Approach to Performance Interventions and Analysis walks through every step of the process: analyzing business problems, identifying performance gaps, selecting the best interventions, measuring results, and more. Leaders and managers will discover how to integrate their organization's goals with the beliefs and needs of their people. The authors demonstrate how to foster unity without conformity, and diversity without division; how to overcome the fear and distrust that makes organizations dysfunctional; and how to build organizations where everyone really takes ownership of their "fraction of the action." Along the way, they present 50 dynamic models that tightly connect theory to real-world business practice, are ROI-driven and measurable, and can be utilized by all leaders and practitioners in HR, organizational development, and training.