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ISBN-13 9780135046081ISBN-10 0135046084
ISBN-10 0-13-504604-1ISBN-13 978-0-13-504604-3
Author(s): Jane Bokunewicz; Donald Kneisel; Maria McNichols
Publisher: Prentice Hall
Copyright year: © 2012 Pages: 192

For courses in Hospitality Information Systems and Gaming Technology.

The first of its kind, this book explores the systems and technologies crucial to casino operations. Offering broad coverage, it traces the evolution of technology in slots, tables, casino cage, marketing, security, and miscellaneous systems like race/simulcast and sports book. Written from a business perspective, it focuses on how technology and systems are used to make better decisions, improve customer service and streamline operations. Each chapter includes learning activities and in-class discussions that prompt students to understand the past, present, and future impact of technology on the casino business.

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