Technical Communication is the premier resource for introductory technical communication, combining practical applications and clear writing with attention to the latest developments in the field. Ten editions ago, John Lannon’s Technical Communication changed the study of technical communication, and in a new edition, the book reinvents the study of today’s communication.  Addressing a wide range of interests for students from a variety of majors, the Eleventh Edition of Technical Communication has been updated and streamlined throughout and includes a variety of new Checklists and Guidelines, as well as a unique chapter focused on usability.  Rhetorical principles are explained, illustrated, and applied to an array of documents, from brief memos and summaries to formal reports and proposals. The emphasis on current topics like technology, global communication, working in teams, and usability underscores the realities of technical communication today. Exercises incorporated throughout the text enable students to better understand the skills necessary both in college and in the workplace.