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ISBN-10 0205661157ISBN-13 9780205661152
ISBN-10 0132288540ISBN-13 9780132288545
Author(s): Debra L. Worthington; Margaret E. Fitch-Hauser
Publisher: Pearson
Copyright year: © 2012 Pages: 304

Listening explores the process and role of listening in human communication as a cognitive process, as a social function, and as a critical professional competency. While introducing students the theory and research of listening scholarship, Worthington and Fitch-Hauser also help students to build practical skills and achieve the desired outcomes of effective listening.

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