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Copyright, vi
Foreword from the Publisher, vii
Preface, ix
Illustrated Book Tour, xi
Conventions and Features Used in This Book, xvii
Instructor Support Program, xix
Student Support Program, xxiii
Acknowledgments, xxix
Brief Contents, xxxvii
Contents, xxxix
Lesson 1. Getting Started, 1
Lesson Skill Matrix, 1
Key Terms, 1
Getting Started with Windows Vista, 2
Starting the Computer, 2
Logging On, 3
Using the Mouse to Identify Desktop Items, 6
Using the Start Menu, 7
Opening and Closing the Start Menu, 7
Identifying Items on the Start Menu, 8
Using a Folder Window, 11
Opening and Closing a Folder Window, 11
Selecting Items in a Folder, 13
Minimizing, Maximizing and Restoring a Window, 15
Moving a Window, 18
Resizing, and Scrolling a Window, 18
Accessing Help and Support, 21
Shutting Down Windows Vista, 23
Locking the Computer, 23
Logging Off, 24
Entering Sleep Mode, 24
Turning Off Your Computer, 25
Summary Skill Matrix, 25
Knowledge Assessment, 26
Competency Assessment, 26
Proficiency Assessment, 28
Mastery Assessment, 29
Internet Ready, 29
Lesson 2. Working with Files and Folders, 30
Lesson Skill Matrix, 30
Key Terms, 30
Creating and Renaming a Folder, 31
Working with Files, 33
Creating and Naming a File, 33
Opening and Closing a File, 34
Entering and Editing Text in a File, 36
Saving a File, 38
Saving a File with a Different Name, 39
Printing a File, 41
Using Undo and Redo, 41
Capturing a Screen Image, 42
Deleting Files and Folders, 45
Using the Recycle Bin, 46
Summary Skill Matrix, 47
Knowledge Assessment, 47
Competency Assessment, 48
Proficiency Assessment, 50
Mastery Assessment, 51
Internet Ready, 52
Lesson 3. Organizing Files and Folders, 53
Lesson Skill Matrix, 53
Key Terms, 53
Navigating Through Windows, 54
Browsing Through Recently Opened Windows, 54
Using the Navigation Pane, 55
Using the Address Bar, 57
Using Multiple Windows, 59
Opening and Arranging Multiple Windows, 59
Changing the Active Window, 62
Moving Files and Folders, 63
Copying Files and Folders, 64
Copying to a Different Folder, 65
Copying to a Storage Device, 67
Using File Properties, 68
Removing File Properties, 68
Adding and Editing File Properties, 70
Setting File and Folder Attributes, 71
Summary Skill Matrix, 73
Knowledge Assessment, 73
Competency Assessment, 75
Proficiency Assessment, 76
Mastery Assessment, 78
Internet Ready, 79
Workplace Ready, 80
Circling Back, 81
Lesson 4. Customizing Windows Explorer, 85
Lesson Skill Matrix, 85
Key Terms, 85
Changing the File List View, 86
Changing the Icon Size, 86
Displaying or Hiding Details, 88
Sorting by Details, 91
Grouping by Details, 92
Stacking by Details, 94
Changing a Folder Window Layout, 96
Managing Folder Options, 98
Setting General Folder Options, 98
Setting Advanced Folder Options, 100
Adding and Removing Favorite Links, 102
Summary Skill Matrix, 103
Knowledge Assessment, 104
Competency Assessment, 104
Proficiency Assessment, 106
Mastery Assessment, 108
Internet Ready, 109
Lesson 5. Working with Multimedia Files, 110
Lesson Skill Matrix, 110
Key Terms, 110
Previewing Media Files, 111
Previewing Picture Files, 111
Previewing Audio and Video Files, 113
Customizing Folders for Specific File Types, 116
Managing Multimedia Files, 119
Importing Pictures, 119
Printing a Picture, 121
Burning Files to a CD or DVD, 122
Summary Skill Matrix, 124
Knowledge Assessment, 125
Competency Assessment, 126
Proficiency Assessment, 127
Mastery Assessment, 129
Internet Ready, 130
Lesson 6. Searching for Files and Folders, 131
Lesson Skill Matrix, 131
Key Terms, 131
Using a Search Box, 132
Searching from the Start Menu, 132
Searching in a Folder, 135
Using a Search Folder, 137
Conducting an Advanced Search, 140
Reusing a Search, 142
Using Search Tools, 144
Setting Search Options, 144
Customizing the Index, 145
Summary Skill Matrix, 146
Knowledge Assessment, 147
Competency Assessment, 147
Proficiency Assessment, 149
Mastery Assessment, 150
Internet Ready, 151
Lesson 7. Personalizing the Windows Vista Workspace, 152
Lesson Skill Matrix, 152
Key Terms, 153
Customizing the Start Menu, 153
Selecting Start Menu Settings, 153
Pinning, Unpinning, and Removing Start Menu Items, 157
Managing the Taskbar, 158
Moving and Sizing the Taskbar, 158
Hiding the Taskbar, 161
Displaying and Hiding the Quick Launch Toolbar, 162
Adding a Toolbar to the Taskbar, 163
Customizing the Notification Area, 165
Working with Shortcuts, 166
Creating a Shortcut on the Desktop, 166
Creating a Shortcut on the Quick Launch Toolbar, 167
Adding a Folder Shortcut to the Start Menu, 168
Configuring a Program to Start Automatically, 169
Managing the Windows Sidebar, 171
Hiding and Displaying the Sidebar, 171
Configuring the Sidebar, 171
Adding Gadgets to the Sidebar, 173
Customizing the Desktop, 175
Selecting a Desktop Background, 175
Customizing Windows Colors, 177
Adjusting Display Settings, 178
Selecting a Screen Saver, 179
Controlling Desktop Icons, 181
Summary Skill Matrix, 182
Knowledge Assessment, 183
Competency Assessment, 184
Proficiency Assessment, 186
Mastery Assessment, 187
Internet Ready, 188
Workplace Ready, 189
Lesson 8. Getting Help and Support, 190
Lesson Skill Matrix, 190
Key Terms, 190
Locating a Help Topic, 191
Using Windows Help and Support’s Table of Contents, 191
Searching for a Help Topic, 194
Including Windows Online Help in a Search, 197
Printing a Help Topic, 199
Getting Help Online, 200
Using Windows Online Help and How-to Web Site, 200
Searching the Microsoft Knowledge Base, 202
Using Windows Remote Assistance, 205
Enabling Windows Remote Assistance, 205
Requesting Remote Assistance, 207
Summary Skill Matrix, 211
Knowledge Assessment, 211
Competency Assessment, 213
Proficiency Assessment, 214
Mastery Assessment, 216
Internet Ready, 217
Circling Back, 218
Lesson 9. Managing System Resources, 224
Lesson Skill Matrix, 224
Key Terms, 225
Locating System Information, 225
Viewing Basic System Information, 226
Determining Resource Usage, 228
Using Windows ReadyBoost, 229
Managing Power Options, 230
Selecting a Power Plan, 231
Customizing a Power Plan, 232
Changing the Power Button Settings, 234
Managing Devices and Drivers, 236
Displaying Installed Devices, 236
Disabling and Enabling a Device, 238
Working with Drivers, 239
Safely Removing Hardware, 242
Installing a Local Printer, 243
Installing a USB Local Printer, 243
Installing a Non-USB Local Printer, 244
Managing Installed Printers, 245
Setting the Default Printer, 245
Determining Printer Status, 246
Managing the Print Queue, 247
Managing Disks, 249
Determining Free Disk Space, 250
Viewing Partitions, 251
Checking a Disk for Problems, 252
Defragmenting a Hard Disk, 253
Summary Skill Matrix, 254
Knowledge Assessment, 255
Competency Assessment, 257
Proficiency Assessment, 258
Mastery Assessment, 260
Internet Ready, 261
Lesson 10. Managing Software, 262
Lesson Skill Matrix, 262
Key Terms, 263
Installing Software, 263
Installing a Program, 264
Changing or Repairing a Program, 267
Uninstalling a Program, 269
Configuring an Older Program to Run Under Windows Vista, 270
Shutting Down an Unresponsive Program, 272
Using System Restore, 274
Creating a Restore Point, 275
Using a Restore Point, 276
Backing Up and Restoring Data, 279
Scheduling a Backup, 279
Backing Up Data, 281
Restoring Files and Folders from a Backup, 283
Restoring a Previous Version of a File, 284
Workplace Ready, 286
Summary Skill Matrix, 287
Knowledge Assessment, 287
Competency Assessment, 288
Proficiency Assessment, 290
Mastery Assessment, 291
Internet Ready, 292
Lesson 11. Monitoring the Windows Vista Environment, 293
Lesson Skill Matrix, 293
Key Terms, 294
Setting Up a User Account, 294
Creating a Password-Protected User Account, 295
Workplace Ready, 298
Creating a Password Reset Disk, 298
Customizing a User Account, 299
Creating a New Account Using Microsoft Management Console, 301
Disabling a User Account, 303
Managing Windows Firewall, 304
Viewing Windows Firewall Status, 304
Setting Windows Firewall Exceptions, 306
Monitoring Your System for Malicious Software, 307
Viewing the Status of Antispyware and Antivirus Programs, 308
Updating and Scanning with Windows Defender, 309
Using Real-Time Protection, 311
Using Software Explorer, 314
Using Windows Update, 316
Customizing Automatic Update Settings, 316
Manually Updating Windows Vista and Viewing Installed Updates, 318
Troubleshooting Startup Problems, 320
Using Advanced Startup Options, 321
Repairing the Windows Vista Installation, 324
Summary Skill Matrix, 325
Knowledge Assessment, 325
Competency Assessment, 327
Proficiency Assessment, 329
Mastery Assessment, 330
Internet Ready, 331
Circling Back, 332
Lesson 12. Managing Windows Internet Explorer, 336
Lesson Skill Matrix, 336
Key Terms, 336
Setting Windows Internet Explorer Security Levels, 337
Setting Windows Internet Explorer Privacy Levels, 340
Managing Cookies, 340
Using Windows Internet Explorer’s Pop-Up Blocker, 343
Using Windows Internet Explorer’s Phishing Filter, 344
Selecting Temporary Internet Files and History Settings, 347
Using Windows Internet Explorer, 348
Downloading a Sidebar Gadget, 351
Summary Skill Matrix, 353
Knowledge Assessment, 354
Competency Assessment, 356
Proficiency Assessment, 357
Mastery Assessment, 358
Internet Ready, 359
Lesson 13. Managing Network Connections, 360
Lesson Skill Matrix, 360
Key Terms, 360
Connecting to a Network, 361
Troubleshooting a Network Connections, 363
Locating Your Computer’s IP Address, 364
Using the Ping Command, 365
Disabling and Enabling a Network Connection, 367
Connecting to a Workplace Network from a Remote Location, 368
Using Remote Desktop Connection, 370
Enabling Remote Desktop Connection on Your Computer, 370
Authorizing Remote Desktop Users, 371
Connecting to a Remote Computer, 372
Summary Skill Matrix, 374
Competency Assessment, 376
Proficiency Assessment, 377
Mastery Assessment, 379
Internet Ready, 380
Lesson 14. Collaborating with Others, 381
Lesson Skill Matrix, 381
Key Terms, 382
Sharing Files and Folders, 382
Using the Public Folder, 383
Sharing a Folder with Selected Users, 385
Configuring NTFS Permissions, 388
Sharing Resources on a Network, 391
Enabling File and Printer Sharing on a Network, 392
Customizing a Printer Share, 394
Browsing Your Network, 395
Mapping a Network Drive, 397
Using a Network Printer, 398
Using Network Files Offline, 400
Enabling Offline Files, 401
Making Files and Folders Available Offline, 402
Synchronizing Offline Files and Folders Manually, 404
Resolving Synchronization Conflicts, 405
Making a Web Page Available Offline, 407
Using Windows Meeting Space, 408
Starting a Meeting, 408
Joining a Meeting, 410
Signing in to People Near Me, 412
Workplace Ready, 413
Summary Skill Matrix, 414
Knowledge Assessment, 414
Competency Assessment, 416
Proficiency Assessment, 418
Mastery Assessment, 421
Internet Ready, 423
Lesson 15. Customizing Your Computing Environment, 424
Lesson Skill Matrix, 424
Key Terms, 424
Changing the Sound Settings, 425
Setting the Volume, 425
Changing the Sound Scheme, 426
Customizing the Mouse, 428
Customizing the Mouse Buttons, 428
Customizing the Mouse Pointers, 430
Using Multiple Monitors, 432
Connecting a Second Monitor, 432
Configuring Secondary Monitors, 434
Using a Computer to Present Information, 435
Preparing a Computer for a Presentation, 435
Connecting to a Network Projector, 437
Summary Skill Matrix, 439
Knowledge Assessment, 439
Competency Assessment, 440
Proficiency Assessment, 443
Mastery Assessment, 444
Internet Ready, 445
Circling Back, 446
Appendix A, 457
Appendix B, 461
Glossary, 462
Index, 467
Photo Credits, PC1

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