Back to skip links

Additional product details

eText: 
ISBN-10 1567935974ISBN-13 9781567935974
Print: 
ISBN-10 1567933017ISBN-13 9781567933017
Author(s): Elizabeth R. Ransom; Maulik S. Joshi; David B. Nash; Scott O. Ransom
Publisher: Health Administration Press
Copyright year: © 2008 Pages: 500
Description

This book features the most current information on quality issues, tools, and strategies. With momentum building across the U.S. healthcare system to improve patient health outcomes, this book presents a timely guide to quality improvement techniques. This edition includes new and expanded coverage of the following topics: standards in healthcare quality; tools, models, and strategies for quality improvement; development of a quality measurement approach that includes data collection planning, data analysis, and statistical process control methods; leadership and strategic planning for quality, including its institutionalization and sustainability; and the techniques for creating an organizational culture that fosters quality. A new chapter on the quality environment, a new case study takes the reader on an academic medical center’s quality journey. The editors have assembled a nationally prominent group of contributors to provide the best available thinking in quality improvement.

Three Ways to Study
with eTextbooks!

  • Read online from your computer or mobile device.
  • Read offline on select browsers and devices when the internet won't be available.
  • Print pages to fit your needs.

CourseSmart eTextbooks let you study the best way – your way.