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ISBN-13 9780077314279ISBN-10 0077314271
ISBN-10 0073406813ISBN-13 9780073406817
Author(s): Stewart, Charles; Cash, William
Publisher: McGraw-Hill Higher Education
Copyright year: © 2011 Pages: 448

Interviewing: Principles and Practices, the most widely used text for the interviewing course, continues to reflect the growing sophistication with which interviewing is being approached, incorporating the ever-expanding body of research in all types of interview settings, recent communication theory, and the importance of equal opportunity laws on interviewing practices. It provides the most thorough treatment of the basics of interviewing, including the complex interpersonal communication process, types and uses of questions, and the structuring of interviews from opening to closing. With the CourseSmart eTextbook version of this title, students can save up to 60% off the cost of a print book, reduce their impact on the environment, and access powerful web tools for learning. Faculty can also review and compare the full text online without having to wait for a print desk copy. For maximum portability, eTextbooks can be viewed on an iPhone or iPod Touch, and they can be printed.