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ISBN-10 0176639624ISBN-13 9780176639624
ISBN-10 0176648380ISBN-13 9780176648381
Author(s): Fulton-Calkins/Blaney
Publisher: Nelson Education
Copyright year: © 2013 Pages: 384

Maintaining a focus on preparing students for all levels of the office environment, the second Canadian edition of The Administrative Professional: Procedures and Skills provides in-depth coverage of the technological changes currently impacting the Canadian workplace. This text is designed to develop the knowledge and skills necessary for success in today’s office environment in key areas such as communication, human relations, and time and stress management.