Back to skip links

Additional product details

eText: 
ISBN-10 1133474438ISBN-13 9781133474432
Print: 
ISBN-10 1111574359ISBN-13 9781111574352
Author(s): Oliverio/Pasewark/White
Publisher: Cengage Learning
Copyright year: © 2013 Pages: 560
Description

THE OFFICE is a comprehensive text for courses in the high school office technology curriculum. The course name can be Office Procedures, Administrative Procedures, Business and Computer Technology, etc. The target market is high school students preparing for entry-level positions in an office setting. The text focuses on the necessary skills that range from using email and the Internet to the use of integrated applications and office suites. It covers the soft skills including customer satisfaction, ethics, and telephone manners along with information systems and the global marketplace.

Three Ways to Study
with eTextbooks!

  • Read online from your computer or mobile device.
  • Read offline on select browsers and devices when the internet won't be available.
  • Print pages to fit your needs.

CourseSmart eTextbooks let you study the best way – your way.