Back to skip links

Additional product details

eText: 
ISBN-10 0131377515ISBN-13 9780131377516
Print: 
ISBN-10 0-13-137734-5ISBN-13 978-0-13-137734-9
Author(s): Sharon J. Gerson; Steven M. Gerson
Publisher: Longman
Copyright year: © 2012 Pages: 704
Description

For courses in technical communication, technical writing, business communication, and business writing.

Technical Communication: Process and Product, 7e provides a proven, complete methodology that emphasizes the writing process and how it applies to both oral and written communication. With an emphasis on real people and their real business writing, it provides complete coverage of communication channels, ethics, and technological advances. This edition includes more information on dispersed teams, collaboration tools, listening skills, and social networking. Using before/after documents, authentic writing samples and skill-building assignments, the book provides a balance of how-to instruction with real-world modeling to address the needs of an evolving workplace.

Three Ways to Study
with eTextbooks!

  • Read online from your computer or mobile device.
  • Read offline on select browsers and devices when the internet won't be available.
  • Print pages to fit your needs.

CourseSmart eTextbooks let you study the best way – your way.