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ISBN-10 0131391763ISBN-13 9780131391765
ISBN-10 0131709925ISBN-13 9780131709928
Author(s): Edward E. Sanders; Marcella Giannasio; Paul C. Paz; Ron Wilkinson
Publisher: Longman
Copyright year: © 2013 Pages: 240

For undergraduate Hospitality/Travel/Tourism courses that focus on waiter/waitress training and service of food.

Filled with real-life examples, The Professional Server: A Training Manual covers all aspects of dining room service. This edition contains in-depth coverage of everything a good waiter or waitress needs to know to be successful in this competitive profession–from professional appearance, to server readiness, to guest communication. Self-contained chapters flow in a logical sequence and offer an explanation of table settings, wine and beverage service and current technologies. Restaurant Reality stories, Server Profiles, charts and photos give students an insider’s look into the realities of the profession.