Back to skip links

Additional product details

eText: 
ISBN-10 0132127911ISBN-13 9780132127912
Print: 
ISBN-10 0-13-212790-3ISBN-13 978-0-13-212790-5
Author(s): Lillian H. Chaney; Jeanette S. Martin
Publisher: Prentice Hall
Copyright year: © 2011 Pages: 320
Description

For courses in Intercultural Business Communication.   Prepare future managers to face the differences in business communication across cultures. With the globalization of the world economy, it is imperative for current and future managers to be sensitive to the differences they will encounter in intercultural communication. To help make students aware of these differences, Intercultural Business Communication contains practical guidelines and information on how to conduct negotiations across countries, write business letters in different societies, and includes the general “dos” and “don’ts” in international business. The fifth edition contains new cases, updated examples, and information from ten newly published books and journal articles.  

Three Ways to Study
with eTextbooks!

  • Read online from your computer or mobile device.
  • Read offline on select browsers and devices when the internet won't be available.
  • Print pages to fit your needs.

CourseSmart eTextbooks let you study the best way – your way.