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eText: 
ISBN-10 0132725444ISBN-13 9780132725446
Print: 
ISBN-10 0-13-272540-1ISBN-13 978-0-13-272540-8
Author(s): Andrew A. Rezin
Publisher: Prentice Hall
Copyright year: © 2013 Pages: 336
Description

For courses inautomotive service management, automotive service advising, and automotive service.

Automotive Service Management: Principles into Practice, Second Edition, provides coverage across a wide range of topics that are critically important in the fast-paced, complex world of automotive service management. Exploring over 30 different topics, the text’s conversational tone and real-life examples help reinforce key points and concepts. Designed for those in training to enter the automotive service industry, this text also provides sufficient depth and breadth of content to be a valuable resource to support continuing development for industry service professionals.

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