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ISBN-10 0132850397ISBN-13 9780132850391
ISBN-10 1587204177ISBN-13 9781587204173
Author(s): Jeremy Cioara; Mike Valentine
Publisher: Cisco Press
Copyright year: © 2012 Pages: 528

Learn, prepare, and practice for exam success

  • Master CCNA Voice 640-461 exam topics

  • Assess your knowledge with chapter-opening quizzes

  • Review key concepts with exam preparation tasks

  • The official study guide helps you master all the topics on the CCNA Voice exam, including

  • Voice and data convergence

  • IP phone connections to the LAN infrastructure

  • Cisco Unified Communications Manager Express

  • CUCM Express IP phone configuration and voice productivity features

  • Gateways and trunks

  • Cisco Unity Express

  • Smart Business Communications System

  • UC500 series for voice

  • CCNA Voice 640-461 Official Cert Guide is a best-of-breed Cisco exam study guide that focuses specifically on the objectives for the CCNA Voice ICOMM exam. Senior voice consultants and trainers Jeremy Cioara and Michael Valentine share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

    CCNA Voice 640-461 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly.

    Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

    CCNA 640-461 Official Cert Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit

    Jeremy D. Cioara, CCIE® No. 11727, works in many facets of the Cisco networking realm. As an author, he has written multiple books for Cisco Press and Exam Cram. As an instructor, he teaches at Interface Technical Training (http://www.interfacett. com) in Phoenix, Arizona. Likewise, Jeremy has recorded many E-Learning titles at CBTNuggets ( Finally, Jeremy is the CIO of AdTEC Networks and works as a network consultant focusing on Cisco network and Voice over IP (VoIP) implementations. Jeremy also blogs casually about Cisco topics at Tekcert ( in his “free time.”

    Michael Valentine has 15 years of experience in the IT field, specializing in network design and installation. Currently he is a Cisco trainer with Skyline Advanced Technology Services and specializes in Cisco Unified Communications, CCNA, and CCNP classes. His accessible, humorous, and effective teaching style has demystified Cisco for hundreds of students since he began teaching in 2002. Mike holds a Bachelor of Arts degree from the University of British Columbia, currently holds CCNA, CCDA, CCNP, and CCVP certifications. Mike has developed courseware and labs for Cisco and its training partners. Mike is the coauthor of CCNA Exam Cram (Exam 640-802), Third Edition, authored the CCNA Voice Quick Reference, and has served as technical editor and contributor on several other Cisco Press titles.

    This volume is part of the Official Cert Guide Series from Cisco Press. Books in this series provide officially developed exam preparation materials that offer assessment, review, and practice to help Cisco Career Certification candidates identify weaknesses, concentrate their study efforts, and enhance their confidence as exam day nears.

    CCNA Voice

    Category: Cisco Press—Cisco Certification

    Covers: CCNA Voice ICOMM 640-461