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ISBN-10 0132928906ISBN-13 9780132928908
ISBN-10 0132618672ISBN-13 9780132618670
Author(s): Brett E. Trusko; Carolyn Pexton; H. James Harrington; Praveen Gupta
Publisher: FT Press
Copyright year: © 2007 Pages: 650

In this book four leading experts introduce Six Sigma from the standpoint of the healthcare professional, showing exactly how to implement it successfully in real-world environments. This hands-on, start-to-finish guidebook covers every facet of Six Sigma in healthcare, demonstrating its use through examples and case studies. The authors show Six Sigma at work in every area of the hospital: clinical, radiology, surgery, ICU, cardiovascular, laboratories, emergency, trauma, administrative services, staffing, billing, cafeteria, even central supply. Learn why Six Sigma can produce better results than other quality initiatives, how it brings new rigor and discipline to healthcare delivery, and how it can be used to sustain ongoing improvements for the long term. Comprehensive and user-friendly, this book will be indispensable to everyone concerned with quality or cost: administrators, managers, physicians, and quality specialists alike.