Back to skip links

Additional product details

eText: 
ISBN-13 9780132965019ISBN-10 0132965011
Print: 
ISBN-10 0-13-296497-XISBN-13 978-0-13-296497-5
Author(s): David Ross
Publisher: FT Press
Copyright year: © 2012 Pages: 240
Description

This book is a complete resource to show readers how to get ahead as a manager using their people management skills, bringing together the latest business thinking, practical techniques, and cutting-edge online material. It will give readers the knowledge and skills they need to exceed performance expectations by leading an effective team. It covers areas such as coaching, developing talent, changing organizational culture, and succession planning.

Three Ways to Study
with eTextbooks!

  • Read online from your computer or mobile device.
  • Read offline on select browsers and devices when the internet won't be available.
  • Print pages to fit your needs.

CourseSmart eTextbooks let you study the best way – your way.