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ISBN-13 9780135056158ISBN-10 0135056152
ISBN-10 0136136915ISBN-13 9780136136910
Author(s): Thomas Cheesebro; Linda O’Connor; Francisco Rios
Publisher: Prentice Hall
Copyright year: © 2010 Pages: 352

For courses in Interpersonal Communication, Workplace Communication or Business Communication.

Designed for the 2-year college student, this one-of-a-kind oral communication textbook will help students develop communication skills that will ensure job success. Each chapter includes real-life stories, appealing visuals, and examples that add meaning and increase comprehension. Skill-based assignments and online learning activities appear in both the text and on the book’s website. Its learn-by-doing approach helps students understand the importance of communication skills, conflict resolution strategies and listening practices to their own career success.