Communicating in the Workplace

For courses in Interpersonal Communication, Workplace Communication or Business Communication.

Designed for the 2-year college student, this one-of-a-kind oral communication textbook will help students develop communication skills that will ensure job success. Each chapter includes real-life stories, appealing visuals, and examples that add meaning and increase comprehension. Skill-based assignments and online learning activities appear in both the text and on the book’s website. Its learn-by-doing approach helps students understand the importance of communication skills, conflict resolution strategies and listening practices to their own career success.