Back to skip links

Additional product details

ISBN-13 9780132183321ISBN-10 0132183323
ISBN-10 0-321-80840-1ISBN-13 978-0-321-80840-0
Author(s): Larry P. Ritzman; Lee J. Krajewski; Manoj K. Malhotra; Robert D. Klassen
Publisher: Pearson Education Canada
Copyright year: © 2013 Pages: 496

For the introductory Operations Management course designed to introduce students to the concepts of production, services planning, and manufacturing/delivery at both the undergraduate and graduate levels. Building on the success of the second edition, the updated third Canadian edition of Foundations of Operations Management encompasses everything from project management, product design, linear programming, and quality control to decision theory, supply chain management, forecasting, and inventory management. The central focus of the updated third Canadian edition is processes - the fundamental unit of work in all organizations. The text emphasizes three critical themes for operations management (effective process management; the importance of cross-functional integration; and the role of operations in the creation of customer value). This unifying theme for service and manufacturing organizations builds bridges between each chapter and opens up the topics in operations to all students, regardless of their academic background or career paths. MyOMLab is not included with the purchase of the CourseSmart eTextbook.

Three Ways to Study
with eTextbooks!

  • Read online from your computer or mobile device.
  • Read offline on select browsers and devices when the internet won't be available.
  • Print pages to fit your needs.

CourseSmart eTextbooks let you study the best way – your way.