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Additional product details

eText: 
ISBN-10 1452274096ISBN-13 9781452274096
Print: 
ISBN-10 1-4522-1791-2ISBN-13 9781452217918
Author(s): Pamela A. Hays
Publisher: SAGE Publications, Inc
Copyright year: © 2013 Pages: 136
Description

Chock-full of fun exercises, surprising tips, and real-world case examples, Connecting Across Cultures: The Helper’s Toolkit provides both students and professionals in health care, education, and social services with the skills to develop respectful, smooth relationships with clients and the community at large. The book offers communication tools to defuse defensive interactions, resolve conflicts constructively, and engage respectfully. Written in a warm, inviting style, the author shares her own mistakes as she explains what not to do and how to do it better. The book provides practical, hands-on strategies for connecting with people across differences related to ethnicity, religion, nationality, sexual orientation, disability, age, gender, and class. Because cross-cultural relationships involve extra challenges, this book will help you with almost every relationship you encounter.

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