Back to skip links

Additional product details

ISBN-10 0131329081ISBN-13 9780131329089
ISBN-10 0-13-048523-3ISBN-13 978-0-13-048523-6
Author(s): David L. Goetsch - CEO, Institute for Continual Improvement; James R. Richburg
Publisher: Prentice Hall
Copyright year: © 2005 Pages: 288

For technical courses in technology, engineering, construction, and formation technology programs.

This text contains practical, hands-on step-by-step applications of change management principles that stress the importance of improvement within organizations—rather than simply making changes. It examines the competitive advantage school of thought from the perspective of technical professionals, and sees the need for change as being directly tied to the need to gain and maintain competitive advantages in the global marketplace.

Three Ways to Study
with eTextbooks!

  • Read online from your computer or mobile device.
  • Read offline on select browsers and devices when the internet won't be available.
  • Print pages to fit your needs.

CourseSmart eTextbooks let you study the best way – your way.